Refund policy

At Gambane, we’re obsessed with climbing—plastic, granite, sandstone, limestone, all of it. What started as a search for shirts we actually wanted to wear at the gym and on the crag turned into a small brand dedicated to creating designs that speak the climber’s language.

Every piece we make is printed on demand, reducing waste and letting us focus on thoughtful artwork instead of mass-produced clutter. From bouldering jokes to subtle designs only climbers will understand, we create the "gear" that helps you express your stoke both on and off the wall.

Whether you climb V0 or V12, sport or trad, indoor or outdoor, this brand is for the people who know the feeling of chalked hands, tired forearms, and that “just one more attempt” mentality.

We're here to celebrate the community, the creativity, and the joy of climbing—one high-quality tee at a time.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
 
To start a return, you can contact us at support@gambane.com
 
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
 
You can always contact us for any return question at support@gambane.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
 
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@gambane.com