Contact
Need Help? We’ve Got Your Back.
At Gambane, we’re all about the climb — but sometimes even the best routes have a hiccup. If you need to start a return, ask for a refund, or just have a question about our gear or brand, we’re here to help you every step of the way.
To keep things smooth and easy, here’s how to reach us:
Contact Us
Send an email to support@gambane.com with:
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Order details: Your order number and any relevant info about your purchase.
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What’s going on: A clear description of the issue you’re facing.
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Photos (if needed): Images help us understand the problem faster and get you back on track.
Before you hit send, take a quick look to make sure everything’s included — then fire it over to us. Our team will review your message and get back to you as quickly as possible.
We know how important your gear is, and we’ll do our best to resolve any return or refund requests fast so you can get back to focusing on your next send.
Got more questions? Need a hand?
Don’t hesitate to reach out — we’re always here to help at support@gambane.com
Thanks a ton, and happy climbing!